NUP418JV NILOS

You can purchase on our website using a credit card, Paypal, Amazon Pay, Apple Pay, AfterPay and Google Pay.

You can choose these payment methods at checkout.

No our prices are GST exclusive, this is because we ship globally and every region has different expectations on taxes; so our system looks at the delivery address and then builds the appropriate tax (if any) for that region. As such we can’t include GST into our prices, secondly in Australia our coffees and teas are GST free – due to all of this our pricing is exclusive of GST.

You will be charged in the local currency.

For foreign credit cards, or debit facilities, your bank will apply the corresponding conversion rate.

Unfortunately due to the nature of the items, all sales are final.

We currently ship both domestically in Australia, and internationally.

We partner primarily with AusPost for all deliveries.

We try and standardise shipping rates, and automatically add to the order, this is a standard service normally via the postal network, please ensure you leave enough time for the parcel to reach its destination. 

• Sala Caffé Co ships internationally to select countries.
• International shipping times vary depending on the destination and may take 7-21 business days.
• Please be aware that international shipments may be subject to local government import duties and taxes. These charges are determined by customs authorities and are beyond our control. Customers are responsible for paying any additional customs fees or taxes that may apply upon the arrival of their order.

Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery.

Standard shipping time will differ based on service required and destination. In Australia, delivery is 2-5 days depending, internationally delivery could take 20 days.

Unfortunately not, we use a specialised 3rd party warehouse solution, and as such we are bound to their security policies, thus to minimise disruptions, loss, etc, all orders need to be shipped.

Yes, as soon as the parcel ships a tracking number will be emailed to you.

Our coffee beans are best stored in an airtight container in a cool, dry place (not the fridge or freezer). Your beans worst enemies are air, moisture, heat, and light so be sure to protect them from these factors.

Our coffee beans will stay fresh for up to 12 months in the coffee bag when unopened or in an airtight container. Once opened we find that the beans are best used within 4 weeks to get the best flavour and aroma for your at home coffee experience.

It depends on your coffee machine, but you can expect approximately 10-12 cups of coffee from a 250g bag.

Our coffee beans are ethically and sustainably sourced from a variety of locations around the globe.

We proudly source products that use environmentally friendly materials for all packaging.